F A Q

All of our candles are dye-free, phthalate-free, paraben-free, lead-free, petroleum-free and vegan. Here's a little more information about what they're made of.

WAX: All our candles are crafted with our personal blend of non-toxic, biodegradable, natural coconut and soy wax. COCONUT WAX is made from the meat of the coconut. It’s organic, renewable and pesticide free. SOY WAX is made from soybeans, a renewable resource that’s non-toxic and kosher certified. Our combination of these two waxes gives us a longer and cleaner burning candle, making it one of the best available options on the market.

WICKS: Not only are our wicks aesthetically pleasing, they also make a soft crackling sound when lit and can achieve a faster melt pool. They are sustainably sourced from the Sappy Fruit Tree and are 100% natural wood.

SCENTS: All of our candles are scented with high quality fragrance oils that are phthalate-free and paraben-free.

JARS: Our glass jars are non-toxic and environmentally friendly. When you're done with your candle you can reuse and repurpose the jar for your own personal use at home or it can be recycled.

Yes! For optimal burn, we recommend that you trim your wick before each burn. Wood wicks need to be trimmed to 1/8"(3mm) - 3/16”(5mm). You can do this by simply using your fingers to snap off the burnt area of the wick. This will also help prevent tall flames, smoking and soot build up.

Burn time will vary depending on how you choose to use the candle. For instance if you're burning your candle properly, between 1-4hrs for each burn and trimming the wick (pinching the burnt wick off with your fingers prior to lighting it) the candle burn time will be longer (45-50+hrs). If you're someone who will forget about the candle and leave it burning for hours on end and choose not to trim the wick, the burn time will be significantly shorter (40+hrs).

We recommend you store your candles in an area that is cool and dry. Our wax blend is soft by nature so keeping your candles stored properly will help prevent your candle from melting due to heat or sun exposure.

I will preface this as my personal opinion after a year of research and testing prior to launching.

This is a subject that a lot of people disagree on and if someone wanted a 100% natural burning candle, the only solution would be an unscented beeswax candle.

There’s a lot of misconceptions that a natural candle fragranced with essential oils are better for you and your pets. The properties you get when using essential oils for aromatherapy (such as a diffuser) are not the same when using essential oils in a candle for a few reasons. Most essential oils have lower flash points than fragrance oils do. When lit, the heat from the flame can change the chemical compound of essential oils causing oxidization, making some of them (not all) toxic when burned in a candle (especially for pets).

Like humans, pets can also be sensitive to foods and smells. Some candles as well as air fresheners may contain irritating and harmful ingredients such as naphthalene or phthalates that can aggravate respiratory symptoms like asthma. Some scents that are most commonly not recommended to be used around dogs are citrus, eucalyptus, pine, peppermint and tea tree.

As a pet owner myself, I am mindful of the products that I use in my own home and wanting something that is safe for both my furry ones and myself which is what I kept in mind when creating my products.

Our candles are formulated with a blend of coconut and soy wax. It’s a biodegradable option that burns clean which means when following safe candle burning practices, it produces little or no airborne particles. We use FSC-certified natural wooden wicks which provides minimal carbon, soot and debris buildup when lit. We use fine fragrances that are formulated to be used in candles and they are ALL phthalate-free and paraben-free.

Burning scented candles are generally considered safe for our dogs. If you’re concerned a strongly scented candle may irritate your pet’s sensitive nose, try burning it in a well ventilated room.

We use specific wick clips for our wooden wicks that will self extinguish when there is about 1/2" of wax left. This is done intentionally for safety reasons as candles get hotter the lower it burns. It can be dangerous and a fire hazard to have a candle burn down to nothing. Having the candle self extinguish at the 1/2" mark will prevent the jar from overheating and possibly shattering.

It's something we're hoping to integrate in the future but at the moment, we do not. Our candle jars are recyclable if you choose not to repurpose it.

Our bath bombs are made with rich and moisturizing shea butter, purifying and soothing kaolin clay and nourishing apricot kernel oil which is rich in vitamins A, B, C & E. For a full ingredient list, please visit the product page.

Our scent rollers are made with a blend of jojoba oil and phthalate-free, skin safe fragrance oils. Jojoba oil is hypoallergenic and contains antioxidants and vitamins E & B. It also helps moisturize the skin and absorbs quickly without leaving any greasy effect.

Apply fragrance to pulse point areas such as your wrist, neck and the crease of your elbows. After applying, avoid rubbing or dabbing skin. This breaks down the fragrance, causing it to wear off quicker. If you prefer placing fragrance on your wrists, be sure to reapply after frequent hand washing as this tends to rinse off the scent. Reapply as needed.

Yes! Free local pickup is available for customers who wish to pick their orders up from our location in East Vancouver (River District). You will receive an email with instructions along with the address when your order is ready for pickup. Please bring your confirmation email with you for proof of purchase. 

At this time we are happy to offer $5 local delivery on the weekends for the Greater Vancouver area. This option is available to you if you reside in Burnaby, Coquitlam, Delta, Langley, New Westminster, North Vancouver, Port Moody, Richmond, Surrey, Vancouver and White Rock. If your purchase total is over $50 and you reside in one of the cities listed above, local drop off will be free.

When choosing “WEEKEND LOCAL YVR DELIVERY” at checkout, you will receive an email from us within 48 hours of placing your order. Please reply to confirm that you will be able to receive your order and be sure to leave a phone number we can reach you at as well as your buzzer number if you live in an apartment. If you are not available to receive your package in person, your order will be dropped off at an agreed upon area.

Please note that we are not liable for your order once it has been dropped off. 

All local YVR orders over $50 will be locally delivered. 

Our current processing time is 2-5 business days.

At the moment, we ship domestically across Canada and to the US for a flat rate of $20. For more information on shipping click this link. If you're an international shopper and can't find your destination country as an option at checkout, please send us an email at hello@judesandco.com and we'll do our best to accommodate.

Due to the nature of our products, all sales are final.  If your order was damaged during shipment, please email hello@judesandco.com with photographic proof within 3 days of receiving the product and we will get back to you within 48 hours..